Ask HotShots

All of our subscriptions bill your credit card automatically $10.00 for each winner we tip you, every race day. If you wish to opt in or opt out or otherwise alter your subscription, you can do it via our website - log on and visit your Member Dashboard. Or send us an email via our contact page.

We certainly understand.

However we are all a victims of technology and we suggest you take out a low budget credit/debit card that you can use as your betting bank. The added bonus is that this will help with your betting money management. Otherwise call us, we'll see what we can do.

If you're a subscriber and your billing fails, your account will be automatically paused. Just top up your credit card send an email to admin@hotshotwinners.com.au and we'll unpause it for you when your account is settled.

When you first register on our website you'll be sent an email that contains a link that you need to click to activate your account. Your account will remain pending until you activate.

If you didn't receive that email, first you should check your SPAM folder, and add hotshotwinners.com.au to your safe senders list.

If the email isn't in your SPAM folder, it's possible that you entered a typo in your email address when you registered. Send an email to admin@hotshotwinners.com.au and we'll manually activate your account, and fix your email address.

One possibility is that you are using the wrong username. Send us an email to admin@hotshotwinners.com.au and we'll email it back to you.

Our login screen has a "Forgotten Password?" link that will cause our system to email you information you need to log in.

If you've changed email addresses, you need to log in and change your email address in our system. If you can't log in, send us an email to admin@hotshotwinners.com.au with your details and explaining the situation and we'll fix it ASAP.

Some information on our site is provided to registered members only. Registration is free, so why not sign up?

We concentrate our tipping in the major metropolitan weekend race meetings - Melbourne, Sydney, Brisbane,  Adelaide and Perth. Normally the major race meeting is on Saturday, but we have been very successful finding winners at the midweek Metropolitan races when these occur.

The number of races we tip in can vary significantly on each race day. The reason is that not every race meeting offers VALUE. 

We handicap every Metropolitan race every race day, develoo our own odds book determining the prices we believe our horses should be at. We then compare our TRUE odds against the MARKET odds. 

We define a VALUE bet as one where the available odds are better than our true odds.

Sadly, the bookmkaers and totes are not noted for their genrousity and this does not happen that often. The average punter has little hope of ever finishing up in front. In fact most have given up.

The good news is that it does happen.

You just need to find it!

The tips are sent via SMS, and confirmed by private email,  approximately 30 minutes prior to the first race in Melbourne each race day.

Once or twice a year our carrier may experience technical problems, so always check your emails.

Yes - because SMS is not 100% reliable, we always email you your tips.

It's Saturday morning, the first race is 20 minutes away, and your tips haven't arrived? Firstly, don't panic.

You should start by checking your email as well as your phone. Sometimes there are issues with the mobile networks that delay SMS messages.

If there are still no tips, try sending an email to admin@hotshotwinners.com.au. Sometimes the tips go out a bit later if there are no bets in the first few races and our tipsters decide it's worth waiting for some late mail before finalising the selections.

Otherwise you can call - our EMERGENCY number is 0408220984.

Thanks for signing up!

The first letter and number are for the city and race. For example, "M3" is Melbourne Race 3. We don't specify the exact venue as the initials of the venues are less unique - is "M" for Mooney Valley or Morphettville?

So it's A = Main Adelaide meeting, B = Main Brisbane meeting, M = main Melbourne meeting, S = main Sydney meeting and P = main Perth meeting.

Your subscription expires once a year at your sign up anniversary. However you can opt in/out whenever you like. Just send us an email. You will remain a subscriber, you just won't receive any tips and won't pay for any until you opt back in.

Our primary method of communication with our members and subscribers is via our web site.

We update the results weekly, so it is always kept up to date.

When ever something special happens, you will receive an email with a summary paragraph and link to a new article. 

You will be sent to our What's New page where we review recent performance, issues relevant to our subscribers, changes to our products, as well as include information on punting in general.

No more annoying newsletter. We are putting you in the driver's seat.

This email is automatically generated by our billing system. Our system stores an encrypted copy of your credit card, and it emails you when your card is about to expire to avoid billing failures. It also emails you if there is a billing failure, and we will also manually follow up any billing failures.

Please note, we do not have access to your credit card.

There is a late mail component to our selections, without which we seriously doubt our tips would have any profitability like we've historically experienced. Due to this, we are unfortunately unable to provide the tips any earlier than we do.